WHAT IF MY ORDER STATUS IS "DELIVERED," BUT I HAVEN'T RECEIVED IT?Updated 2 months ago

We understand how frustrating missing packages can be. There are times that tracking is updated to a "Delivered" status, but may actually be delayed 1-2 days. Be sure to check with your local post office, mail carrier, or secondary delivery location (neighbors too). 

If you haven't located or received your package after 3 business days, Customer Care can look into the matter further.