Heidi Carey 

Contact Heidi's Customer Care Team or see our Help Center for more information and support.

Heidi Carey Customer Care 

Looks like your order is not quite ready and has not shipped yet.

 Our warehouse team is working quickly to make sure you get your pieces as soon as possible! 

Most orders are shipped within 24 - 48 hours of ordering (except holidays). During sales and high volume periods there may be additional delays.

We'll email you your tracking information as soon as it ships. You can also track it here once it's officially on the way to you: Order Management Portal.


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