POLICIES
PRODUCT WARRANTY
Heidi Carey is committed to the quality of our products with a one-year warranty policy. We are happy to handle complimentary repairs for issues resulting in manufacturing defects within this period. If items cannot be repaired, we will replace the i
RETURN & EXCHANGE POLICY
Return & Exchange Policy:We gladly accept returns or exchanges within 30 days of purchase as long as they are in original condition (unworn, unwashed). Visit the Returns & Exchanges Center to begin a return or exchange. Returns received more than 30
FINAL SALE (END OF THE LINE) POLICY
FINAL SALE POLICY:. Final Sale items, shipping and handling costs, and/or gift wrapping costs cannot be refunded. We understand that sizing can be a bit tricky, or perhaps the Final Sale item ordered is just not quite what you expected; in these inst
SHIPPING POLICY
Shipping Policy:. We offer USPS ground shipping for the contiguous United States. Orders are shipped from Richmond, VA and may take anywhere from 2 - 6 business days to be delivered. Currently, we don’t ship internationally, but hope to in the future